This Privacy Policy explains how Puff & Stuff Smoke Shop (“Puff & Stuff,” “we,” “us,” or “our”) collects, uses and protects information when you visit puffandstufflakeland.net (the “Website”). Please read it together with our Terms of Use. By using the Website, you agree to this Policy.
1. Information we collect
Information you give us. The Website has no accounts, sign-up forms, contact forms or checkout. If you call us, email us or message us on social media, we receive whatever you choose to send, such as your name, phone number and the content of your message, and we use it only to answer you.
Information collected automatically. When you visit, limited technical information is collected:
- Analytics. We use a privacy-focused analytics service that does not use cookies and does not track you across other websites. It gives us aggregate figures such as page views, referring sites and general location, not information that identifies you personally.
- Technical logs. The services that host the Website and supply the product list record standard technical data such as IP address, browser type, the pages requested (including any product search you run) and timestamps. This is used to operate the Website, keep it secure and diagnose problems. It is not linked to you by name.
2. Cookies and local storage
The Website does not set advertising or tracking cookies. When you confirm you are 21 or older, we store one value in your browser’s local storage so you are not asked again for 30 days. It contains no personal information and never leaves your device. You can clear it at any time by clearing your browser’s site data. If we ever add a cookie, we will describe it here first.
3. How we use information
- to show you the Website and keep the product list current;
- to respond when you contact us;
- to understand, in aggregate, which pages are useful and improve the Website;
- to protect the Website’s security and prevent abuse; and
- to comply with our legal obligations.
4. How we share information
We share information only in these limited ways:
- Service providers. The companies that host the Website, protect it and supply its product list and analytics. They may process information only to provide services to us.
- Legal reasons. When required by law, or to protect the rights, safety or property of Puff & Stuff or others.
- Business transfer. If the business is sold or merged, information may transfer as part of that transaction.
We do not sell or rent personal information. We do not run advertising on the Website and do not share information with advertisers.
5. Third-party services and links
The Website links to services we do not control, including Google Maps for directions, Google for reviews, Instagram, and our delivery partner (DoorDash) for delivery orders. Delivery orders are placed with and fulfilled by the delivery partner on its own website or app, under its own terms and privacy policy. This Policy does not cover any third-party site or app; review their policies before using them.
6. Data retention
Aggregate analytics and technical logs are kept by our service providers for their standard retention periods, typically a matter of days to months. Messages you send us are kept only as long as needed to answer you and meet business or legal requirements.
7. Security
The Website uses an encrypted connection and we use reasonable technical and organizational measures appropriate to the small amount of information involved. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your rights and choices
You can ask us what information we hold about you, ask us to correct or delete it, or ask us to stop contacting you, using the contact details below. Residents of some regions, including California, may have additional rights over their personal information; if that applies to you, contact us and we will honor the rights that apply. Because the Website does not sell or share personal information for advertising, there is nothing to opt out of in that respect.
9. Age requirement
The Website and our products are for adults 21 years of age or older. We do not knowingly collect information from anyone under 21. If you believe a minor has provided us information, contact us and we will delete it.
10. Changes to this Policy
We may update this Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If the changes are material, we will make that clear on this page.
11. Contact us
Questions or requests about this Policy or your information:
Puff & Stuff Smoke Shop
3120 Florida Ave S, Unit 105
Lakeland, FL 33803
(863) 450-2038
puffandstufflakeland@gmail.com